Premier Hosting and SupportKeeping your site up and running - and providing support that goes beyond.
- Hosting support for performance and repair issues
- WordPress plugin upgrades with the newest features
- Support and repair in the chance your website is compromised
Our Website Hosting Features
Clients who choose the Business Website Hosting plan and need help with upgrades, plugins, or any other hosting-related issues, can reach out and engage us for support at our hourly rate. With the Premier Hosting and Support plan, all support is included.
Your business will have a dedicated account with only Creative MMS clients. This means you your site will perform better, be more secure, and get a boost in SEO results.
Our websites are hosted on a fast, highly scalable architecture that allows our clients to host 5GB worth of photos, videos, code, and other files.
Our content delivery network (CDN) delivers data from the servers closest to your visitors, therefore optimizing your website’s speed and performance.
Our servers offer automated daily backups and instant restorations. You can breathe easy knowing your data is saved in case there is an emergency.
All sites include a testing environment to be used for updates and to ensure your website quality is never compromised. Users will never see a broken link or unfinished copy.
We use the same enterprise-grade infrastructure and real-time threat detection that is trusted by governments and Fortune 50 companies. You can rest assured that your site is secure.
Ongoing maintenance can keep known code exploits disabled and avoid attacks that can take advantage of vulnerabilities in applications, networks, or hardware.
What are the advantages of using website hosting versus a free hosting service?
There are several advantages to website hosting over free hosting services, with the first being domain names. With website hosting, you have the ability to host your website at your domain name, whereas with free website hosting, you generally have a long website address under the hosting providers name (i.e. http://geocities.com/yourname/…).
Another big advantage of website hosting is the sizable increase in your disk space and bandwidth. With free hosting services, you typically have limited amounts of disk space and bandwidth. The larger amounts that come with your account allow you to hold more files and receive more visitors to your website.
What happens if I exceed my storage limit?
Should you exceed your storage limit, we will discuss the best options for either reducing the storage usage or hosting your files outside our server. We take site performance seriously and storage/bandwidth on our dedicated machines will inhibit the performance of other sites. We have accounts with Amazon AWS and S3 to help with storage for larger sites and can discuss costs/approach depending your the storage needs.
Can I upgrade my hosting plan?
Yes, you can upgrade your hosting plan at any time.
How long does it take for my hosting account to be setup?
Your website hosting account will be setup within 2-3 business days once payment has been set up. You will receive an email confirmation with your login and FTP information after your account is setup. If you have engaged for a project already, your website hosting will most likely be set up through a staging environment.
How do I pay for hosting?
Payment will be made with a credit card through an online subscription portal.
Can I host multiple websites?
Yes, you can host multiple websites, but you will need to setup a separate website hosting plan for each website.
How can I transfer my website from another host to your hosting?
Transferring your website from another host can seem like a daunting process, but we’re here to make the move quick and easy. Get in touch with us with your current hosting access so we can scope out your migration and let you know what to expect. You will also need to update your domain name DNS servers so that they point to your new website location. Please test any, and all, credentials before passing them over to our team.
How do I get additional support?
You can contact us by sending an email to firstname.lastname@example.org.
Or you can reach our support staff via telephone:
Toll Free – (800) 805-5195