When you’re considering doing business with a new company, what’s the first thing you do? For many consumers, the answer is: “I read their reviews.” So, think about your own brand. If your online reviews are scant or littered with complaints, there’s a good chance this has contributed to lost revenue. But there’s still hope! Online reputation management will help ensure that your future prospects see your business in a positive light.
Managing your online reputation starts with creating a strategy. To help build your reputation management strategy, check out our informative resources below. You’ll find out the importance of online reviews and how brands have successfully turned around their negative reputation.