Why Was Your Website Hacked?
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What Caused My Website to be Hacked?

Having your website hacked is an extremely frustrating process for any business owner. A hacked website means downtime: time when your customers can’t access your website in order to buy your products and time during which your team must act in order to get things up and running again. It may mean the loss of essential data or the compromise of private customer information.

Whatever the case, a hacked website is never a good thing. Now, your goal is to discover why your website was hacked and prevent it from happening again in the future.


Top Reasons Why Your Website Was Hacked:

Lack of Security

Do you have an SSL on your website? If not, you’re leaving a huge back door open for potential hackers to walk through. SSL technology ensures that the connection between website and browser is encrypted, which helps protect visitors to your website and ensure that you’re protecting those potential customers. Through encryption, SSL technology ensures that the information shared between your website and your customers is private. Not sure how to get started? Make your website more secure with WordPress. Download our guide to learn all the benefits that a WordPress website can have for your business.

It’s always good to know what your users are doing in the backend of your website and a plugin to start with is called User Activity Log. It tracks all user actions in the backend of your website and also tracks failed login attempts. Another great plugin is Sucuri Security. It offers its users a set of security features for their website, each designed to have a positive effect on their security, including security activity auditing, file integrity monitoring, remote malware scanning, blacklist monitoring, effective security hardening, post-hack security actions and security notifications.


Web security is important to keeping hackers and cyber-thieves from accessing sensitive information. Learn how to improve the overall security of your website! Get Started


Out-of-Date Plugins

Every day, more than 360,000 new viruses hit the scene. Throughout 2017, it was estimated that a new virus was created every 4.2 seconds. Your ancient, outdated plugins have no protection from those viruses–nor are you protected from the exploits that have been discovered in them since they were installed.

Once your website is launched, it must be maintained for optimal performance. If you want to protect your site, you need to make sure that your plugins are updated on a regular basis. This simple strategy can go a long way toward protecting the integrity of your website. At Creative MMS, we offer offsite maintenance and will train your staff on the backend for managing content, pages and the like.


Third Party Integrations

Who are the third parties who are integrated with your website? Are you working with an email company, connecting with Google Maps, or using Facebook’s connection features on your WordPress site? While all of these are great features to offer your customers, they’re also features that can leave the door open for hackers. Make sure that any third party integrations on your website are from trusted, reliable sources that are taking the steps necessary to ensure their own security so that your website and your customers will remain protected.


Forgotten Password Security

How tight is the security on the passwords needed to access the back end of your website? Do you have solid passwords that are difficult to guess, or have you fallen into the trap of using the same password for your website today that you used for your email account in third grade? Make sure you’re following these steps to better password security.

  • Create long passwords: 16-plus characters is ideal, as long as those characters contain neither dictionary words nor repetition.
  • Use a combination of letters, numbers, and symbols in your password.
  • Don’t use words or phrases that will be easy to guess.
  • Avoid security questions that can easily answered by checking your social media profile.
  • Change your password regularly.
  • Don’t use the same password that you use for other things: this will help prevent a hack in one location from negatively impacting your website.
  • Consider using two-factor authentication to make it more difficult for hackers to break into your website.


How to Recover Your Website if it is Hacked

Fixing a hacked website is your top priority. Fortunately, there are several strategies you can take–both before you’re hacked and after. Ahead of time, create a strategy that will help you respond quickly and efficiently in the event of a hacked website. When you’ve been hacked, do a quick evaluation of what’s been lost. Do you still have access to your website? Have hackers gotten their hands on confidential data? This quick evaluation will help you know how to proceed in the coming days.

Handling a hacked website quickly becomes a serious headache. Whether you’ve already been hacked and need help with recovering your website, or you need to increase the security of your WordPress site, contact Creative today. We’ll work with you to ensure that your website is more secure in the future.

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